Help & Customer Service
We Stand behind our Products
On GetBookOnline.com, our team members are always trying to provide the easiest way to help and support the customers. There are many articles categorized as Foods, language, Poetry and Festivals in Iran on the website. The next part is Introducing books. With each category we have had this idea in mind that the readers can find out how GetBookOnline.com works. The general sitemap here can help you figure out where you are on this website. The clear and simple explanation from before to after purchase will help the customers find the procedure of ordering their ideal products on GetBookOnline.com.
We’re going to explain the whole sitemap by certain titles. You can just skip the titles you already know and jump into the one that you are confused about. The titles we are mentioning here can help you learn about our website, the products, adding to cart, payment methods, ordering process, receiving the paid product and a lot more. The Help and Customer Service works as a guideline for using this website. Going through this article will help you ensure that you’re using this website in much appropriate way as possible. Then without any possible problems, you will learn the ABCs of learning Persian with us. As we stand behind our products, it’ll be your best experience ever!
Here are the titles we are going to illustrate one by one. We hope this can help you a lot and prevent any possible problems. But do not worry if there is a question that we may not mention here. You can just contact us via the following e-mail addresses. You just feel free to contact us. Our support team will fix your problem as soon as possible. Rest assured that we reply all your e-mails one by one.
Why Should I read the Articles on GetBookOnline.com?
First of all, we start from the articles on GetBookOnline.com and their purposes. The category related to articles help you learn more about Persian, Iran, its history and cultural issues, Iranian cuisine and Persian cooking Style. These topics are classified into these categories: Food, Language, Poetry, Festivals in Iran.
How to learn about the products on GetBookOnline.com?
The title “Introducing books” on the menu is dedicated to explain about each e-book available on our store. By clicking on that, you will see all our e-books classified into these categories: Persian cuisine, Persian language, Poetry books. When you choose Persian cuisine category, you’ll see two options. The first option introduces the e-books for meat-eaters available on our store and the second option is for vegetarians.
For learning Farsi, find out the e-book for your goal. To master a language, you need to learn about its structures and idioms then improve your reading skill. To learn Farsi, there are e-books on our store for each category: Grammar, Idioms, Reading.
As Persian is the language of poetry, there are many great Persian poets such as Hafez and Khayyam. There are plenty of e-books on our website that help you learn how to read Ghazals of Hafez and Rubaiyat of Khayyam as the phonetic transcription help Persian learners find out how to pronounce them professionally. Even the English version of The Divan of Hafez and Rubaiyat of Khayyam is available. Therefore, you won’t miss the meaning.
To find which book is the one you need, just take a look at their features. To explain the features of one book, we also compare it with other similar books available on our store.
By passing the time, these categories will be even more because we have more e-books which are going to be released soon. The current categories help the customers:
- figure out the Persian e-books’ variety on our website
- find out if there is the English version of that e-book
- compare the differences between the e-books on our website
- choose the e-books that meet the customer’s exact needs
When you find the book you are interested in, you can click on “Buy now”. Then you will find yourself on “Add to Cart” page.
How to add the product to cart on GetBookOnline.com?
If you click on “Buy now” for the e-book you are interested in, the link will navigate you to “Add to card” page. But when you are on our Store and click on the book you want, you can just click on “Add to Cart” button. Then if there is a related product, you may like to add it to your cart.
The next step is to apply your “Coupon Code”, if there is.
From now on, you can choose the type of payment you want. In the following section, find out what are the payment methods on our website.
What are the payment methods on GetBookOnline.com?
As Persian (Farsi) is one the most popular languages in the world, we have many customers from everywhere in the world. Therefore, we have tried to provide different payment gateways on our website then our customers will find it easy to purchase the e-books they are really interested in.
The payment gateways that are already accessible on our Store are:
- PayPal
- Coinbase- Cryptocurrency
- Web money
- Perfect money
How to pay by Cryptocurrency on GetBookOnline.com?
GetBookOnline.com supports the newest popular ways for payment. Cryptocurrency gateway enables our customers to pay for their favorite Persian learning courses or e-books on the website. If this is a new experience for you, here is our step-by-step help. After filling in all required fields, click into the circle next to the Bitcoin and other Currencies payment gateway. See the pictures below.
When you click the “Proceed to Coinbase” button, it will navigate you to the presented page below:
The next step is as easy as the previous ones. Note that you need to send the coin that you have chosen in the picture above. For the purpose of this guide and presenting all the payment process clearly, here we bought the e-book with Ethereum. Let’s see the next step as it follows.
How to make a payment with cryptocurrency
First, log in your cryptocurrency wallet (in the pictures here, we have used the Trust Wallet application), then choose the coin you have previously selected in order to pay for the product. You may scan the QR code and pay for the product. Be careful that you only send your previously selected coin to that QR code Address. Here in our pictures, we chose the coin Ethereum (ETH). Here are the steps:
To pay with ETH, click on ETH on your wallet and select the “Send” item. When you click on the send item, you will see 2 ways to enter the Recipient Address (GetBookOnline.com Store is the Recipient of the product fee). One way is to scan the Recipient Address and the other is to click the “paste”. Click on the word “copy” for the Ethereum Address as you see on your order page and paste it on your wallet, then you can copy the total amount of Ethereum you have to pay for the product and again paste it on your wallet. Follow the pictures here to see how they work.
How to download my e-book?
Payment Methods on GetBookOnline
- PayPal
- Active cryptocurrencies
- Webmoney
- Perfect Money
How to Apply my Discount Code at the Checkout?
Marketing & Promotion
How to promote my book in Get Book Online?
How to upload an image in Get Book Online?
How to share my child’s painting in Get Book Online?